All Your Communications Within Teams
Elevate’s advanced communications, Contact Center capabilities, Archiving, and Microsoft Teams collaboration – all in one seamless, embedded solution.
Elevate For Teams Advanced:
All-in-One Solution
Elevate for Teams Advanced is designed to transform how you communicate and collaborate. If your business relies on Microsoft Teams for collaboration (chat, meetings, files), this integration is the perfect solution to enhance your efficiency, streamline your operations, and boost productivity—all within the familiar Teams app.
Contact Center for Microsoft Teams
Tecnologex’s Contact Center fully integrates with Microsoft Teams—no additional Teams Phone license is required. If Teams is unavailable, access Elevate and Contact Center via browser to stay connected and maintain business continuity.
Archiving with Microsoft Teams
Capture, retain and search your Elevate and Contact Center interactions within Teams. Through Archiving’s centralized platform, organizations can effectively manage their communications, safeguard their operations, build insights across all available channels, and support various productivity, legal, and compliance requirements.
Elevate For Teams Advanced: Seamless Communication & Collaboration
Tecnologex enhances Microsoft Teams by streamlining communication, improving customer interactions, and boosting productivity for businesses using MS Teams.
HIGH-QUALITY PHONE CALLS
Enjoy crystal-clear, reliable phone calls without leaving the Teams app, all backed by our 99.999% uptime.
ADVANCED CALL CENTER
Boost efficiency with call center features like queues, monitor, whisper, barge, and wallboards.
CALL QUEUE MANAGEMENT
Optimize call handling and ensure no call goes unanswered.
BUSINESS SMS
Send and receive text messages seamlessly from within Teams.
GLOBAL CONNECTIVITY
Stay connected with unlimited calling minutes and free calls to 33 countries.
PRESENCE SYNC
Sync presence between Teams and Unite to avoid interruptions and maintain workflow.
ADVANCED CALL ANALYTICS
Gain valuable insights into your call performance with detailed analytics.
30-DAY ROLLING ARCHIVING
Automatic 30-day rolling retention of SMS, call history, recording, and voicemails.
CRM INTEGRATIONS
Connect effortlessly with popular CRM platforms like Salesforce, ServiceNow, and more.
LOBBY/CONFERENCE ROOM SUPPORT
Enhance communication in shared spaces with lobby and conference room phone support.
All your Collaboration and Communication needs in One App
Designed for businesses that use Teams for collaboration, Elevate For Teams Advanced provides advanced telephony capabilities – all without a Microsoft phone license.
SEAMLESS INTEGRATION
Integrate Elevate’s advanced cloud-based phone system directly into Microsoft Teams – no need for an additional Teams Phone license.
SINGLE APP EXPERIENCE
Consolidate communication and collaboration tools right in your Teams app, reducing complexity and simplifying the user experience.
BUSINESS CONTINUITY
With Elevate for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences an outage.
ADVANCED CALL MANAGEMENT
Optimize call handling and enhance communication with features like call queues, monitor, whisper, and barge.
EXCEPTIONAL SUPPORT
Get exceptional support from Tecnologex, with experts available via phone or email.
Resources & Documentation
