Managed IT Services

Maximize the performance of your IT infrastructure.

Lean on deep expertise to build for the future

Powered by next-generation technology solutions and senior-level experts, Lumen IT Consulting Services helps improve agility, build competitive advantages and increase IT productivity with a broad portfolio of customizable solutions across disciplines from applications to the network.

Business benefit...

Flat-Rate ..Value delivered with predictability

Surprises are fun on birthdays, but not when it comes to managing your business’s finances.
Our predictable pricing takes the stress out of accounting and makes budgeting easier for your CFO. Plus, our proactive IT support results in less downtime, happier employees, and more money saved to grow your business.

24/7 Help Desk Support

Our help desk experts are meticulously vetted, certified, and trained to provide exceptionally friendly support. Your team can expect rapid responses from professionals who have passed our stringent hiring standards. We’ll explain complicated tasks and problems in layman terms and get you back to work in no time.

Boost Employee Productivity

Employees spend an average of 22 minutes per day dealing with IT-related issues. That adds up to nearly 100 hours per year!
With unlimited IT support, proactive maintenance, and monitoring, we’re able to detect issues before an employee needs to recover data or experience downtime. Providing employees with unlimited IT support allows them to focus on important projects instead of dealing with tech glitches or maintenance.

Single Point of Contact

Problematic situations often surface due to a lack of coherence between various departments and the correct IT procedures. We can remedy this issue by becoming a single point of contact for all IT-related matters and vendor management.
We provide the first line of support, isolate the root causes of issues, and escalate directly with your vendor for quicker resolutions.

Disaster Recovery & Business Continuity

Out of every ten small firms that experience a major data loss, of these companies, seven go out of business within a year. Don’t let your business become another statistic. Confidently grow your company with 24x7x365 proactive backups, regular testing, and continuous monitoring.
In the middle of a disaster?
Our Instant On-Cloud Server will deploy an exact clone of your local servers and computers, putting your team back online in minutes.

Managed IT Services