CCaaS

Deliver a better customer experience with Tecnologex

Customer loyalty begins in your contact center

Contact centre channels are evolving to support the way customers interact with businesses. Bell can help your business make those experiences great. Our flexible cloud and premises-based contact centre solutions let you choose the model that best meets your needs. Get access to the latest technologies and strategies to reduce costs, boost efficiency and exceed your customers’ expectations.

Business benefit...

An All-Inclusive Solution

Tecnologex CCaaS includes all the features you really need – such as call recording, custom reporting, and much more – all in one simple bundle at one reasonable price.

Get trusted advice for improving your contact center

Our team provides best-in-class contact center services to businesses across the US. We have the expertise to help you design, develop and deploy a contact center that’s best for your business model – so you can get the strongest return on your investment.

Improve operational efficiency

We help you take advantage of the latest technologies and implementation strategies to cut costs, eliminate complexity and ensure your contact centre meets your business objectives.

Receive dedicated support from highly qualified specialists

With Tecnologex, you get a 24/7 single point of contact for your contact center, providing high-quality support whenever it’s needed. We can also take on the day-to-day management so you can focus on your customers and your business.

Insightful Analytics

Dynamic and customizable reports deliver the business metrics that matter most to you. You’ll have the valuable data you need to optimize your customer’s experience, right at your fingertips.